Basic Inspection Terms
Cancellation, Refund Policy. A Basic Inspection may be cancelled for a full refund if it has not been assigned to an inspector, and we receive the request to cancel in writing and send an acknowledgement by email, or by phone. Once an inspector has been assigned a partial refund of $100 will be returned if we have not started traveling to the vehicle. Once we have started to travel to the vehicle, or performed the Inspection, it is non-refundable. If the seller is not at the site for the inspection upon arrival, the refund will be $75.00.
Subcontractors. Our Inspectors are independent 3rd party inspectors and work as Sub-contractors. We may assign without notice to any person, entity, agent, or independent contractor of our choosing who meets our criteria.
No Warranty. We try very hard to have accurate reports, and our inspectors do there best to provide such. We do however have a No Warranty policy for the report you receive from Road Ready Inspections. Since we do not take possession of the vehicle, we have no way to control substitutions, changes, damage or alterations that may be made after our inspection is completed. Road Ready Inspection does not guarantee or warrant the operation or condition of any vehicle upon delivery to you.
Automotive Experts. Basic Inspections do not require the use of skilled professionals to perform vehicle inspections, however, the Inspector assigned may be professionally trained, in general they are not trained in the automotive industry and come from all walks of life. To obtain a Professional ASE Certified inspection, please choose our Standard Inspection.
No Recommendations. Under no circumstances will we ever offer our recommendations or endorsement to purchase or not purchase a vehicle. Our mission is to offer an unbiased 3rd party inspection, and our reports are not intended to make any such statements, but to be used as part of your due diligence process. We strongly urge you to Inspect the vehicle in person before making any purchase.
Title status. Our inspection does include listing the vehicle identification number or VIN on your report if it is available, and easily found. We do not check, verify, confirm, or warranty that the seller or seller’s agent has legal ownership of the vehicle in their possession. We do not check or verify if the vehicle has any liens, is stolen, rebuilt, or salvaged.
Travel Fees, Tolls, Auction Entrance fee, Other. Some areas have travel fees in addition to the fee paid. These areas are generally more than 40 miles outside a major city, are generally hard to reach, and in small rural areas. The Inspector may also have to pay tolls or ride a ferry to visit the vehicle. Most Auctions require an entrance fee, and these will be passed on to the client who placed an order. Feel free to contact an agent if you are not sure of your Inspection area.
Use of Road Ready Reports. The report is your property for the purpose of performing due diligence in making a purchase decision. You may not publish, sale, trade, donate, or give your report or any part of your report to any entity or person without the written consent of Road Ready Inspections. You may not publish your report or any part of your report on any social media site without written consent from Road Ready Inspections. Information is Subject to Copyright laws.
Regular, Classic and Custom Inspection Terms
RRI vehicle inspections are prepared from visual external checks and a 3-5 mile road test only and are limited to the parts and items identified on the inspection reporting sheet (“Inspection Report”). Vehicle inspections do not involve dismantling, disassembly or disturbance of any structure, assembly, component or internal mechanism. Items listed on the Inspection Report that are not reasonably accessible on the vehicle will not be inspected. In such circumstances, we will be under no obligation to inspect or report on the part or item in question and will mark the relevant section of the report accordingly. We reserve the right to contract with third party vendors to perform inspections under our guidelines. This is not a safety inspection and you understand that RRI may or may not perform the same diagnostic tests that would be performed by any other automotive mechanic. Without limiting the generality of the foregoing, please note that among the items we do not check are: (a) oil or fuel consumption (b) source of oil leaks (c) brake lining material (d) brake fluid for contamination (e) operation of cassette, compact disc players or other in-car entertainment apart from a radio (f) quality of sound or radio reception, alarm systems and non-standard accessories (g) cylinder compression (h) vehicle electrics and electronics by the use of specific diagnostic equipment (i) accuracy of in-car computer systems (j) exhaust emissions, using gas-analyzing equipment (k) air conditioning function and efficiency by the use of specific diagnostic equipment (l) originality of specific components or equipment. Our inspection can only describe and/or identify defects actually found and/or which are reasonably capable of being found upon external visual consideration of the vehicle at the time of inspection. An inspection may be adversely affected by circumstances outside of our reasonable control, including weather, lighting, and the cleanliness of the vehicle being inspected, which may diminish the thoroughness and completeness of the inspection. Since our inspections are mobile, lifts may not be available unless the vehicle owner has one and agrees to place the vehicle on it. Our inspectors will not use a jack under any circumstances. Our inspectors will not disassemble any vehicle components or inspect components hidden under a shroud or cover that requires the use of tools to open or remove. The Inspection Report reflects the condition of the vehicle at the time of inspection. We are not responsible for any latent defects, which are later discovered.
Vehicle inspections are non-transferrable person to person and are supplied solely for a one time use at the time of inspection. The Inspection Report is not intended for use, nor is it to be relied upon, by any third party. You acknowledge and agree that you are solely responsible for advising any such third party accordingly.
Cancellation and refund requests must be made at least one (1) business day prior to the scheduled inspection appointment. These requests MUST be received by email or telephone during normal business hours (8am-5pm Arizona M-F). The request will not be processed unless you provide your name, order ID, and vehicle make and model information. You will receive an e-mail confirming whether the order has been cancelled or noted that a reschedule is needed. Refunds will be honored minus an administrative fee of $50.00 within 30 days of our written notice of cancellation. If you do not cancel or reschedule your appointment at least one (1) business day prior to the inspection, the seller refuses inspection upon the arrival of the inspector, or the vehicle is inoperable or unavailable for inspection through no fault of the inspector, you are not eligible for a refund. If the visual inspection occurs but the seller refuses to allow a Test-Drive, the vehicle is not titled, registered, the vehicle cannot legally be driven, the vehicle is not properly insured, or the vehicle is unsafe or otherwise inoperable, you will be charged the full inspection amount and will not be eligible for a refund of any kind. A separate Test-Drive appointment may be scheduled for a later date for an additional fee of $150 dollars.
DISCLAIMER OF WARRANTIES
YOU UNDERSTAND AND AGREE THAT THE RRI SERVICE, INCLUDING RRI CONTENT, IS PROVIDED “AS IS”. NEITHER RRI, NOR ITS PARENT, SUBSIDIARY, EMPLOYEES, MANAGERS, OFFICERS, DIRECTORS, AGENTS, OR AFFILIATES (“RRI”), MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND. THE RRI PARTIES DISCLAIM, TO THE EXTENT PERMITTED BY LAW, ANY AND ALL REPRESENTATIONS AND WARRANTIES INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE RRI PARTIES DO NOT REPRESENT OR WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE OR THE SERVER THAT MAKES IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE RRI PARTIES DO NOT WARRANT OR REPRESENT THAT THE USE OR THE RESULTS OF THE USE OF THE SERVICE OR THE MATERIALS MADE AVAILABLE, AS PART OF THE SERVICE WILL BE CORRECT, ACCURATE, TIMELY, OR OTHERWISE RELIABLE. YOU ACKNOWLEDGE THAT YOUR USE OF THE SERVICE AS AT YOUR OWN RISK. YOU SPECIFICALLY AGREE THAT THE RRI PARTIES WILL NOT BE RESPONSIBLE FOR UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA.
THE RRI PARTIES DO NOT REPRESENT OR WARRANT THE VEHICLE’S DESIGN, COMPLIANCE WITH ANY MANUFACTURER SPECIFICATIONS, OPERATION, MECHANICAL CONDITION OR SAFETY OF ANY VEHICLE INSPECTED OR ANY COMPONENTS PARTS.
THE RRI PARTIES DO NOT REPRESENT OR WARRANT THE VALUE OF THE VEHICLE OR TITLE TO THE VEHICLE.
LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES WILL THE RRI PARTIES BE LIABLE TO YOU FOR ANY DAMAGES OR LOSSES OF ANY KIND (INCLUDING, DIRECT, INDIRECT, EXEMPLARY, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES) RESULTING FROM, OR CAUSED BY, YOUR USE OF THE SERVICE OR THE SITE WHETHER IN WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE. UNDER NO CIRCUMSTANCES WILL THE RRI PARTIES BE LIABLE TO ANY THIRD PARTY FOR ANY DAMAGES OR LOSSES OF ANY KIND (INCLUDING, DIRECT, INDIRECT, EXEMPLARY, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE DAMAGES) IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE FOR ANY LOSS (DIRECT, INDIRECT OR CONSEQUENTIAL) WHICH ANY THIRD-PARTY MAY INCUR AS A RESULT OF ANY INFORMATION SUPPLIED IN ANY INSPECTION REPORT. UNDER NO CIRCUMSTANCES WILL THE RRI PARTIES BE RESPONSIBLE OR LIABLE FOR ANY INJURY OR DAMAGE THAT MAY OCCUR AS A RESULT OF ANY MECHANICAL FAILURES OR SAFETY DEFECTS THAT ARE KNOWN OR UNKNOWN AT THE TIME OF THE INSPECTION. IN NO EVENT WILL THE RRI PARTIES’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED A REFUND OF THE FEE PAID TO US BY YOU.
Intellectual Property Rights; Non-Exclusive, Limited Use License
The Service contains content owned or licensed by RRI (“RRI Content”). Title, ownership rights, and intellectual property rights in and to the RRI Content shall remain with us. Copyright (c) 2009-2014 Road Ready Inspections 4747 E Elliot Road ste 29-455, Phoenix, AZ 85044 USA. All rights reserved. RRI Content is protected by copyright, trademark, patent, trade secret and other laws. You will not remove, alter or conceal any copyright, trademark, service mark or other proprietary rights notice incorporated in or accompanying any RRI Content. You will not: (1) reproduce, modify, adapt, translate, or create derivative works based on the Service or permit others to do so; or (2) perform, display, publish, distribute, transmit, broadcast, sell, license, rent, lease, transfer or otherwise exploit the RRI Content. The Road Ready Inspections name and logo are RRI trademarks (“RRI Marks”). You may not copy, imitate or use any of the RRI Marks without RRI’s prior written consent. All page headers, custom graphics, icons and scripts are service marks, trademarks or trade dress of RRI and may not be copied, imitated or used, in whole or in part, without RRI’s prior written consent. Your use of the Service constitutes a non-exclusive limited use license to use the Service for your individual use which is personal in nature. This license will automatically terminate upon termination of the Service as set forth herein. Upon termination, you must remove all RRI Content, RRI Marks or other RRI proprietary material from your computer.
Arbitration; No Class Action
You may opt-out of this agreement to arbitrate. If you do so, neither party can require the other to participate in arbitration. To opt-out you must notify RRI in writing within thirty (30) days of the date that you first became subject to this arbitration provision. The opt-out notice must include your name, address and a clear statement that you want to opt-out of this arbitration agreement. The opt-out notice must be sent to Road Ready Inspections, Attn: Arbitration Opt-out, 4747 E Elliot Road, Ste 29-455 Phoenix, AZ 85044.
Time Limitation on Claims
You agree that any claim you may have arising out of or related to the Service, the Site or your relationship with RRI must be filed within one (1) year after such claim arose or such claim will be forever barred. Governing Law; Jury Waiver; Attorneys’ Fees.
Severability and Waiver